Channelnews : Dodgy Microsoft Repents With Tens Of Millions To Be Paid To Office Users After ACCC Investigation

Australia news LIVE: Microsoft apologises, offers refunds to 2.7 million Australians; Katter gets official portrait after 50 years in parliament; Tasmanian magistrate issues suspended warrant for Lehrmann’s arrest

Follow along as we bring you the latest live news updates from Australia and around the world.

Microsoft offers apology and refund to 365 subscribers over AI price hike

Microsoft has issued an apology, and is offering refunds, to Microsoft 365 subscribers for increasing their fees to include its AI assistant, Copilot, a year ago without the option to opt out. This comes after the Australian Competition and Consumer Commission (ACCC) took Microsoft to court for allegedly misleading millions of Australians over Microsoft 365 subscriptions. In a blog post released on 6 November, Microsoft said it was contacting Mi…

Microsoft offers refund to customers ACCC claims were duped into taking AI product

Save (1) Please login to bookmarkClose Username or Email Address Password Remember Me Microsoft has offered to refund millions of customers who the consumer cop says unwittingly subscribed to its AI assistant Copilot without being told a cheaper AI-free option was available.  Subscribe to Lawyerly to access this article.Already a subscriber? Username or Email Address Password Remember Me Lost your password? …

Microsoft apologises to NZ subscribers for sneaky Copilot AI productivity plan price hike

Refund and apology for Kiwi Microsoft 365 subscribers pushed to sign up for costlier plans with Copilot AI

Microsoft issues apology for misleading Microsoft 365 pricing plans

Microsoft has publicly acknowledged its poor communication to subscribers to some of its productivity-software-as-a-service packages after forcing them to accept a price increase tied to its AI-assistant service Copilot being bundled into its Microsoft 365 Personal and Family offerings in Australia and New Zealand. It gave those affected eight weeks to apply for a refund of the amount they were overcharged. While this change only affects consume…

channelnews : Dodgy Microsoft Repents With Tens Of Millions To Be Paid To Office Users After ACCC Investigation

Microsoft who is under fire from the Australian Competition & Consumer Commission (ACCC)  is today preparing to refund millions of dollars to customers after allegedly misleading consumers into paying for unnecessary AI Copilot subscription features, which many users claim they never wanted in the first place. The Federal Court case, launched by the ACCC, accuses Microsoft of overcharging millions of Australians through its Microsoft 365 (MS365)…