US EditionAuditor general to study the modernization of the federal pay system
The Auditor General begins a new audit focusing on the transition from the Phoenix payroll system to Dayforce, addressing ongoing pay errors affecting nearly one-third of federal employees.
- On Aug. 25, 2025, the Auditor-General of Canada announced a probe into the federal government's new payroll program as Ottawa begins the transition, expecting a report to be tabled in Parliament in 2026.
- The Phoenix pay system dates back to 2009, began processing pay in 2016, and a 2018 audit called it an "incomprehensible failure" costing hundreds of millions and affecting tens of thousands.
- Many public servants continue to suffer pay problems, with over 800 CAPE members affected in 2024, and unions welcome an independent inquiry into ongoing federal payroll issues.
- In June, Ottawa awarded Dayforce a 10-year contract worth almost $351 million, while Public Services and Procurement Canada plans two years to set rollout conditions; audit scope and timing remain undecided.
- A top official noted fixing Phoenix cost taxpayers more than $5 billion, Ottawa will run two payroll platforms while phasing out Phoenix, and the Auditor-General of Canada has examined pay problems twice, with the Public Service Pay Centre, Miramichi, New Brunswick, central since July 27, 2016.
18 Articles
18 Articles
Auditor General to Study the Modernization of the Federal Pay System
The federal government’s troubled attempt to modernize its pay system will be probed by the federal auditor general as the government begins its move to another new payroll program. Ottawa announced in June it had awarded a 10-year contract to Dayforce for almost $351 million, to replace the Phoenix payroll system that has caused significant problems. The contract allows for a possible extension to 20 years. Claire Baudry, a spokesperson for the…
Winnipeg Free Press
Auditor general to study the modernization of the federal pay system
Breaking News, Sports, Manitoba, Canada
The federal government's difficult attempt to modernize its payroll system will be reviewed by the Auditor General of Canada as the government moves towards a new payroll program
OTTAWA—The federal government's difficult attempt to modernize its payroll system will be reviewed by the Auditor General of Canada, as the government moves towards a new payroll program. Ottawa announced in June that a 10-year contract would be awarded to Dayforce, valued at almost $351 million, to replace the Phoenix payroll system, which has been the source of significant problems. The contract allows for a possible extension over 20 years. C…
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