See the Complete Picture.

Published 1 year ago • loading... • Updated 1 year ago

Auditor-General to review CRA call centres as complaints on the rise despite more funding

Summary by Ground News

The Canada Revenue Agency recently tabled information in Parliament showing its budget for call-centre operations is at $368.6-million for the current fiscal year. The number of full-time employees at CRA call centres is estimated to be 5,610 this year, up from 2,651 in 2015-16. Staffing levels also went through a two-year spike during the height of the pandemic, peaking at 7,319 in 2022-23.

1 Articles

1 Articles

All

Left

Center

1

Right

The Globe & Mail

Auditor-General to review CRA call centres as complaints on the rise despite more funding

Criticisms about agency are above prepandemic levels despite major spending and staffing boosts

1 year ago·Canada

Read Full Article

Think freely.Subscribe and get full access to Ground NewsSubscriptions start at $9.99/year

Stories disproportionately reported by the Left or the Right

Coverage Details

Total News Sources1

Leaning Left0Leaning Right0Center1Last Updated1 year agoBias Distribution

100% Center

Bias Distribution

100% of the sources are Center

100% Center

Factuality

To view factuality data please Upgrade to Premium

Ownership

To view ownership data please Upgrade to Vantage

The Globe & Mail broke the news in Canada 1 year ago on Tuesday, December 5, 2023.

Sources are mostly out of (0)

Similar News Topics

Stories disproportionately reported by the Left or the Right

Similar News Topics