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Mayo settles with AG over charity care

  • Following an investigation that began in December 2022, Mayo Clinic and the Minnesota Attorney General's Office reached a settlement agreement regarding the health system's charity care practices and medical debt collection.
  • The investigation was prompted by over 120 public complaints and investigative articles in the Rochester Post Bulletin, which highlighted concerns about Mayo Clinic's medical billing and debt collection practices, including lawsuits against patients eligible for charity care, and its relatively low spending on charity care compared to peers.
  • Under the settlement, Mayo Clinic must maintain its charity care eligibility requirements, provide 100% charity care to patients earning up to 200% of federal poverty guidelines, screen patients for Medicaid and charity care eligibility using a simplified application, and significantly limit lawsuits to recoup medical debt.
  • Attorney General Keith Ellison stated that some of Mayo Clinic's policies were acting as a barrier to care for Minnesotans unable to pay, contradicting charity care requirements and Mayo's mission, while also noting that many problematic practices are systemic among Minnesota hospitals.
  • In 2024, Ellison, along with state Sen. Liz Boldon, and state Rep. Liz Reyer, introduced the Minnesota Debt Fairness Act, aiming to further protect patients by keeping medical debt off credit scores and preventing automatic transfer of medical debt to a patient's spouse upon death, acknowledging that existing laws may not be sufficient.
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Duluth News TribuneDuluth News Tribune
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Attorney General investigation: Mayo Clinic policies acted as 'barrier' in patients' access to charity care

ROCHESTER — Mayo Clinic has entered into a settlement agreement with the Minnesota Attorney General's Office after an investigation of the health system's charity care practices. The report, released Friday, March 14, found that "several of Mayo's policies were acting as a barrier to care for Minnesotans unable to pay for services, in a way that went against both the charity care requirements" and Mayo's own mission, wrote Attorney General Keith…

·Cherokee County, United States
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Post Bulletin broke the news in Cherokee County, United States on Friday, March 14, 2025.
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