Asus Addresses Ryzen 7 9800X3D Failure Reports on Its 800-Series Motherboards
ASUS investigates Ryzen 7 9800X3D failures on AM5 800-series boards amid reports of black screens and 00 error codes, urging BIOS updates for stability.
- ASUS has launched an internal review into reported failures of AMD Ryzen 7 9800X3D on its AM5 800-series motherboards and urged users to update BIOS and contact ASUS customer service.
- Last year, Asrock experienced more than 100 Ryzen 9000 chip failures, initially blaming debris but later linking issues to BIOS settings like EDC/TDC and Precision Boost Overdrive.
- At least five recent cases show Ryzen 7 9800X3D systems on ASUS AM5 B850 and X870E boards stop POST after reboot or wake, with troubleshooting ineffective.
- The number of cases is small but ASUS considers the Ryzen 7 9800X3D issue worth investigating despite low reports, as the company faces reputational risk with its AM5 800-series boards.
- Reports suggest a cross-vendor pattern as Asrock may not be the only vendor causing Ryzen 9000 CPU failures, and past findings linked BIOS and power-delivery settings to issues ASUS and AMD will likely examine.
16 Articles
16 Articles
Asus addresses Ryzen 7 9800X3D failure reports on its 800-series motherboards
There have been at least five documented cases over the last two weeks of Ryzen 7 9800X3D systems that have stopped posting on Asus AM5 boards, including B850 and X870E models – though some reports go back to the 9800X3D's launch.Read Entire Article
Over the past few weeks, defective Ryzen 7 9800X3D have accumulated on Asus mainboards. The manufacturer starts an investigation.
Reports of broken AMD Ryzen 7 9800X3D CPUs on Asus mainboards are currently causing trouble for users. Now the Taiwanese company responds to the incidents with a statement announcing that it wants to investigate the problems. (Read more)
ASUS Addresses Reports of 800-series Motherboards Killing AMD 9800X3D
We are aware of recent reports concerning AMD Ryzen 7 9800X3D CPUs and ASUS AMD 800-series motherboards, and we have initiated an immediate internal review. Our teams are conducting preventive checks on product compatibility and performance, working closely with AMD to validate reported cases and ensure ongoing stability and quality. We are looking to provide timely solutions to ensure our products and services meet expected standards. Users ar…
For several days, a warning signal has been circulating in the hardware community: AMD Ryzen 7 9800X3D processors suddenly stop operating after installation on some motherboards. After a first wave of cases recorded at ASRock, ASUS is now directly concerned. The manufacturer has just released an official release to respond to five [...] L的article ASUS reacts to the faulty Ryzen 7 9800X3D on its X870E and B850 motherboards appeared first on Hardw…
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