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Asus Addresses Ryzen 7 9800X3D Failure Reports on Its 800-Series Motherboards

ASUS investigates Ryzen 7 9800X3D failures on AM5 800-series boards amid reports of black screens and 00 error codes, urging BIOS updates for stability.

  • ASUS has launched an internal review into reported failures of AMD Ryzen 7 9800X3D on its AM5 800-series motherboards and urged users to update BIOS and contact ASUS customer service.
  • Last year, Asrock experienced more than 100 Ryzen 9000 chip failures, initially blaming debris but later linking issues to BIOS settings like EDC/TDC and Precision Boost Overdrive.
  • At least five recent cases show Ryzen 7 9800X3D systems on ASUS AM5 B850 and X870E boards stop POST after reboot or wake, with troubleshooting ineffective.
  • The number of cases is small but ASUS considers the Ryzen 7 9800X3D issue worth investigating despite low reports, as the company faces reputational risk with its AM5 800-series boards.
  • Reports suggest a cross-vendor pattern as Asrock may not be the only vendor causing Ryzen 9000 CPU failures, and past findings linked BIOS and power-delivery settings to issues ASUS and AMD will likely examine.
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Over the past few weeks, defective Ryzen 7 9800X3D have accumulated on Asus mainboards. The manufacturer starts an investigation.

·Germany
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Reports of broken AMD Ryzen 7 9800X3D CPUs on Asus mainboards are currently causing trouble for users. Now the Taiwanese company responds to the incidents with a statement announcing that it wants to investigate the problems. (Read more)

For several days, a warning signal has been circulating in the hardware community: AMD Ryzen 7 9800X3D processors suddenly stop operating after installation on some motherboards. After a first wave of cases recorded at ASRock, ASUS is now directly concerned. The manufacturer has just released an official release to respond to five [...] L的article ASUS reacts to the faulty Ryzen 7 9800X3D on its X870E and B850 motherboards appeared first on Hardw…

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TweakTown broke the news in on Friday, January 23, 2026.
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