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AR 911 dispatcher awarded for de-escalating armed man

Summary by WREG News
CRITTENDEN COUNTY, Ark. -- A 911 dispatcher was credited with de-escalating a situation involving an armed man on March 1. Jennifer Hawkins received the Distinguished Service Award from Sheriff Mike Allen after successfully talking an armed man into surrendering to deputies. Hawkins is one of 22 dispatchers who handle 911 calls at the Crittenden County Emergency Communications Center in Marion. VIDEO: Police chase breaks out during traffic …

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WREG News broke the news in Memphis, United States on Friday, March 7, 2025.
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