Apple Reportedly Planned to Replace 5,000 Support Employees With AI

Apple Reportedly Planned to Replace 5,000 Support Employees With AI

Apple recently considered laying off about 5,000 support employees, but it has put those plans on hold indefinitely, according to Bloomberg's Mark Gurman.

Apple reportedly considered replacing 5,000 AppleCare support jobs with AI

Apple reportedly considered cutting around 5,000 AppleCare support jobs and using artificial intelligence to take over some of the work currently handled by human advisors. The company ultimately put the plan on hold, meaning the large-scale layoffs aren’t currently moving […] The post Apple reportedly considered replacing 5,000 AppleCare support jobs with AI first appeared on The Apple Post.

Apple Scraps 5,000 AppleCare Layoffs Amid Broader Push For Efficiency Under Ternus

Apple has abandoned plans to cut around 5,000 AppleCare jobs as CEO John Ternus pursues a broader drive to streamline the company and reduce costs.