An Austin homeowner with no claims in over a decade paid $3,000 to trim trees after aerial photos put her insurance renewal at risk

An Austin homeowner with no claims in over a decade paid $3,000 to trim trees after aerial photos put her insurance renewal at risk

Texas homeowners are increasingly finding that insurance companies are using aerial images of their properties to assess risks and decide whether to renew policies. Insurers use satellite, aircraft and third-party imagery, with some companies using AI to analyse roofs and identify possible damage. While insurers say the technology is faster and more efficient, consumer advocates warn that outdated or inaccurate images can lead to wrong decisions.