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American Airlines Tightened Its Rules: 24 Hours to Report Wheelchair Damage — Downgraded to Coach? You Only Get 40% Back

American Airlines quietly rewrote its Contract of Carriage in two places that matter: wheelchair damage claims now have a 24-hour clock on domestic trips, and downgrades to coach now come with a fixed 40% refund on the affected segment. That turns a mishandled mobility device into a paperwork race, and can make overselling premium cabins more profitable.
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View from the Wing broke the news in on Tuesday, March 3, 2026.
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