US EditionB.C. Regulator Fines Amazon $10,000 in Ruling that Limits What 'Delivery' Means
- A British Columbia regulator has fined Amazon $10,000 for a failed delivery of a package in August 2024.
- The consumer alleged that Amazon did not deliver the order within 30 days and denied a refund of about $580.
- The decision highlighted that 'delivery' is not defined in B.C.'s Business Practices and Consumer Protection Act, requiring proper delivery to the consumer.
- Amazon is also ordered to refund the complainant and pay over $9,000 in legal and investigation costs.
30 Articles
30 Articles
B.C. regulator fines Amazon $10,000 in ruling that limits what ‘delivery’ means
A British Columbia regulator has ordered Amazon to pay a $10,000 penalty over a failed delivery, ruling that it’s not good enough to leave a package on a doorstep or with another person unless the buyer consents.
BC Regulator Fines Amazon $10,000 in Ruling That Limits What ‘Delivery’ Means
A British Columbia regulator has ordered Amazon to pay a $10,000 penalty over a failed delivery, ruling that it’s not good enough to leave a package on a doorstep or with another person unless the buyer consents. Consumer Protection BC says in a decision issued last month that the consumer complained to them that Amazon failed to deliver an order for electronic equipment under a “distance sales contract” in August 2024. The Oct. 14 decision says…
Winnipeg Free Press
B.C. regulator fines Amazon $10,000 in ruling that limits what 'delivery' means
Breaking News, Sports, Manitoba, Canada
Amazon fined $10,000 in case that defines what 'delivery' means in B.C.
Just in time for online shopping season — and perhaps for peak porch piracy — the first B.C. decision of its kind states that companies in this province are responsible for loss or damage of packages left on doorsteps or with anyone other than the purchaser.
A B.C. regulator ordered Amazon to pay a fine of $10,000 for an undelivery. It ruled that it is not acceptable to leave a package on the doorstep or in the hands of another person without the buyer's consent. Last month, Consumer Protection BC issued a decision regarding a complaint alleging that Amazon had not delivered an order for electronic equipment under a "distance selling contract" in August 2024.
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