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Amazon says it will reduce its workforce as AI replaces human employees

  • Amazon’s CEO, Andy Jassy, indicated in a recent employee memo that the company’s adoption of generative AI technology will lead to a decrease in its overall corporate headcount over the coming years.
  • Jassy explained that AI-driven efficiency gains and automation of tasks through AI-powered agents are driving this workforce reduction.
  • Amazon employs 1.56 million people as of March 2025, with about 350,000 in corporate jobs, and it already uses AI in inventory, customer service, and product listings.
  • Jassy highlighted Amazon’s investment in over 1,000 generative AI services, stating these technologies 'completely transform possibilities for customers and businesses,' justifying aggressive spending.
  • This AI-driven change suggests a shift in job roles, requiring fewer employees for some tasks and more for others, reflecting a broader industry trend of automation and productivity focus.
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Lean Right

Amazon plans with fewer office employees. AI-based software takes on many tasks. Other tech companies also see AI as potential for savings.

·Berlin, Germany
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Lean Left

At Amazon, AI systems are expected to make some of the employees redundant in the coming years, says CEO Andy Jassy. He called on the employees to experiment with the new software.

·Germany
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The second largest private employer in the U.S. expects artificial intelligence to have a significant impact on its personnel. Chief Executive Officer Andy Jassy appeals to his employees to adapt.

·Frankfurt, Germany
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Lean Right

Amazon plans to use more artificial intelligence - and fewer employees. At least in the offices, the workforce is expected to shrink, the Group announces in an email to its employees.

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  • 58% of the sources are Center
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NBC Bay Area broke the news in San Francisco, United States on Tuesday, June 17, 2025.
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