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Akron police implement AI-powered assistant for non-emergency calls known as 'Ava': Here's how it works

Ava, an AI assistant, routes non-emergency calls and gathers key information, allowing dispatchers to focus on urgent 911 calls, Akron Police said.

Summary by WKYC
Akron police say Ava helps route callers to the right destination and gathers key information for dispatchers to relay to officers.

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Akron police to use AI-powered assistant to manage non-emergency calls

Ava's job is to connect callers with the appropriate contact, as well as gather key information for dispatchers to relay to officers.

·United States
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WKYCWKYC
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Akron police implement AI-powered assistant for non-emergency calls known as 'Ava': Here's how it works

Akron police say Ava helps route callers to the right destination and gathers key information for dispatchers to relay to officers.

·Cleveland, United States
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WKYC broke the news in Cleveland, United States on Monday, December 15, 2025.
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