Air Canada Announces New 4-Year Agreement with Customer Service Employees

Air Canada, customer service employees ratify 4-year agreement

Agreement with Unifor applies to about 6,000 employees across like contact centres, customer relations, concierges and other business segments

Air Canada announces new 4-year agreement with customer service employees

MONTREAL - Air Canada says its customer service employees have ratified a new collective bargaining agreement.

Air Canada Welcomes New Collective Agreement Ratified by its Customer Service Employees

MONTRÉAL, June 12, 2026 (GLOBE NEWSWIRE) -- Air Canada is pleased to welcome the ratification of a new collective bargaining agreement with Unifor, representing approximately 6,000 contact centre, customer relations, concierge, airport in-terminal and customer journey management employees at Air…

Strong contract delivers Unifor Air Canada members gains in wages, benefits and pensions

/CNW/ - Unifor Air Canada customer service agents have ratified a four-year collective agreement that delivers very strong gains including 21% in compounded...