Delta Denies Using AI to Come up with Inflated, Personalized Prices

Delta Says It’s Not Using AI to Gather Personal Data, Set Fares

Delta Air Lines Inc. said it’s not using, and doesn’t plan to use, artificial intelligence to offer customers fares based on individual personal data, addressing a public backlash led by several members of Congress.

Delta denies using AI to come up with inflated, personalized prices

Delta finally explains how its AI pricing works amid ongoing backlash.

Delta Air Lines tries to calm fury over ticket prices, telling lawmakers it won’t use AI

Delta Air Lines said Friday it will not use artificial intelligence to set personalized ticket prices for passengers after facing sharp criticism from lawmakers.

Use of AI in airlines ticket pricing raise concerns

Delta Air Lines has said it will use more AI in ticket pricing, which means you could be paying more or less for your next plane ride. Some lawmakers are concerned about fairness.

So, Delta WON'T Use AI to Set Individual Airfares? - Eye of the Flyer

So, did the entire world misunderstand when Delta Air Lines said they’d use AI to help set airfares? Or is this a case of “CYA” — “Covering Your Airline”? As View from the Wing’s Gary Leff wrote last fall, Delta COO Glen Hauenstein — you know, Mr. Ham Sandwich — told the airline’s investors: Over […] The post So, Delta WON’T Use AI to Set Individual Airfares? appeared first on Eye of the Flyer.