75% of retailers say AI Agents will be essential to compete

Lori MacVittie from F5, highlights the main differences between the two approaches, anticipating a hybrid future, where AI agent and agentic AI will work in tandem The article AI agent vs agentic AI: what are the differences? The future is hybrid, in synergy it is an original content of 01net.

75% of retailers say AI Agents will be essential to compete

Mohammed Alkhotani, Senior Vice President and General Manager, Salesforce Middle East. Retailers are feeling pressure as costs mount, customer expectations rise, and technology gets increasingly complex, according to a new report from Salesforce, but AI agents offer a path forward. In fact, three out of four retailers globally believe AI agents, a type of artificial intelligence (AI) that can autonomously take action across business systems, wil…

AI agents vs. agentic AI: What do enterprises want?

Enterprises have told me from the start that cloud-hosted generative AI based on large language models isn’t going to transform their business operation. They were very hopeful when the concept of AI agents came along, because it seemed to align with their own AI thinking. Now that this AI agent story has morphed into “agentic AI,” it seems to have taken on the same big-cloud-AI flavor that they already rejected. What do enterprises want from AI…