Adobe launches AI agents for product support and data insights

Adobe adds Product Support Agent for AI-assisted troubleshooting

Expanding its planned suite of AI agents, Adobe introduced the new Product Support Agent, intended to simplify troubleshooting and support case management in the Adobe Experience Platform for managing customer experiences. Announced June 4 and powered by the now-available  Adobe Experience Platform Agent Orchestrator, the Product Support Agent is intended to lighten operational troubleshooting by providing in-the-moment guidance and case managem…

Adobe launches AI agents for product support and data insights

Adobe has announced the global availability of its first set of AI agents, including the newly launched Product Support Agent and the now generally available Data Insights Agent. These tools are designed to streamline support and insights generation within Adobe Experience Platform applications. Unveiled at Adobe Summit in India, the Product Support Agent offers real-time, interactive support for marketers and customer experience professionals, …