97% of drivers want in-car payment system for tolls, parking, charging

97% of drivers want in-car payment system for tolls, parking, charging

Any system should be easy to use and work for parking, fueling, and charging.

User Experience Report Reveals Consumer Demand for Integrated In-Car Payment Services

A comprehensive 2025 study examining in-car payment systems reveals that drivers in the United States and Germany strongly support integrated digital payment technologies within vehicles, with potential significant implications for automotive manufacturers. The research, conducted by Drive Research, explored user experiences with in-car payment functionality across two distinct systems. Participants from both countries demonstrated remarkable co…

97% of drivers want in-car payment system for tolls, parking, charging - WorldNL Magazine

Nearly everyone questioned as part of the research study would probably be OK with that, as long as it translated to a discount for using the in-car payment system; while this was a motivating factor, the time-savings and efficiency of frictionless in-car payments were the main draw. And a single platform that can pay for parking, charging, and fueling would be valuable, according to 97 percent of drivers. People would even be prepared to pay ex…

2025 User Experience of in-car payment- Drive Research report – Telematics Wire

Press Release, 8 April 2025 A new report by Drive Research, focused on the full User Experience journey of in-car payment systems, shows that these services have become an extremely desirable convenience feature for many drivers who would be willing to pay for access to significantly improve their driving experience and brand perception. The 2025 In-Car Payments User Experience Report presented real-world drivers in the US and Germany with two i…