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911 down for certain Kanawha County Optimum customers

Summary by WOWK
CHARLESTON, W.Va. (WOWK) — Thousands of Optimum customers in Kanawha County are currently unable to contact 911. According to Metro 911, around 18,000 people are unable to call 911 using landlines. However, mobile devices are still able to text or call emergency services. W.Va. Latest News: There is currently no estimated restoration time. The outage [...]

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911 down for certain Kanawha County Optimum customers

CHARLESTON, W.Va. (WOWK) — Thousands of Optimum customers in Kanawha County are currently unable to contact 911. According to Metro 911, around 18,000 people are unable to call 911 using landlines. However, mobile devices are still able to text or call emergency services. W.Va. Latest News: There is currently no estimated restoration time. The outage [...]

·Charleston, United States
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WOWK broke the news in Charleston, United States on Saturday, July 25, 2026.
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