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911 Center ramps up hiring amid staffing shortages

Summary by Ground News

The Minneapolis 911 Center is ramping up hiring and adding new technology this year. The department currently has 45 call-takers and dispatchers out of 69 authorized positions. In August, data showed that Minneapolis 911 only answered 76 percent of calls within 10 seconds, below NENA's standard of 90 percent.

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911 Center ramps up hiring amid staffing shortages

To improve response times, Hodne's department is also implementing innovative technology to ease the burden on call-takers.

2 years ago·Minneapolis, United States

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KARE broke the news in Minneapolis, United States 2 years ago on Saturday, September 30, 2023.

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