Microsoft outage continues as planned fixes are not working as expected, company says
- On Thursday, November 12, 2026, a widespread Microsoft 365 outage disrupted Outlook and Teams across 74 countries, affecting thousands of users globally. By Friday, November 13, 2026, the tech giant reported early stabilization as recovery efforts continued.
- Microsoft attributed the disruption to 'elevated load' caused by unexpectedly unavailable servers, explicitly ruling out malicious activity. Engineers paused deployments and restarted systems, a failure the company likened to the 2024 CrowdStrike outage.
- Downdetector recorded more than 130,000 peak reports of Outlook difficulties across infrastructure supporting about 430 million Microsoft 365 users. The company said it was "aggressively pursuing all pathways to reduce impact" as phased recovery began.
- Australian Home Affairs Minister Tony Burke activated a priority restoration agreement, while government agencies in Singapore and the Philippines' Supreme Court reported service delays. Air India temporarily rerouted email traffic to maintain customer communication.
- Cybersecurity experts note the incident highlights systemic risks when critical infrastructure relies on a small number of providers. Professor Liu Yang of NTU's Cyber Security Research Centre added that "redundancy does not necessarily guarantee resilience.
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The breakdown has caused problems in the mail and functions of Teams, Copilot and other tools.
Microsoft reports progress in reviving email and other services during a global outage
Microsoft said progress is being made in bringing its popular workplace software back online as a global outage enters its second day, disrupting business communications, police crime reporting, court operations, AI tools and many other services. The outage, which affected a wide range of Microsoft 365 services including Outlook, Teams and AI assistant Copilot, left […]
After a massive malfunction affecting Outlook, Teams and Copilot this Friday, the US giant reports improvements in Europe while many sectors remain disturbed Microsoft
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