“What Am I Supposed to Do This Chuseok?” Samsung Electronics Refrigerator ‘Freeze-Down’ Incident Spreads Like Wildfire… ‘Mass Misfortune’ After Pressing Update
This story is only covered by news sources that have yet to be evaluated by the independent media monitoring agencies we use to assess the quality and reliability of news outlets on our platform. Learn more here.4 Articles
4 Articles
On the 22nd, just before the Chuseok holiday, dozens of consecutive errors occurred in which Samsung Electronics’ Bespoke AI refrigerators lost power and stopped working immediately after a firmware update via the SmartThings app. From the afternoon of the 22nd to the morning of the 23rd, dozens of posts flooded 'Samsung Members,' an online community for Samsung Electronics products, reporting that their refrigerators had suddenly stopped worki…
[Digital Daily Reporter Ok Song-i] Consumer complaints are mounting regarding some Samsung Electronics refrigerator models, stating that they will not turn on or that the refrigeration and freezing functions are not working following a software update. These complaints are escalating as concerns about food ingredients stored in the refrigerators could spoil ahead of Chuseok (Korean Thanksgiving). According to Samsung Electronics' online communi…
Seoul Shinmun (서울신문)
DaumAhead of the Chuseok holiday, consumer complaints are pouring in regarding Samsung Electronics' latest refrigerators suddenly shutting off and becoming unresponsive. On the 23rd, dozens of posts complaining that refrigerators suddenly stopped working completely flooded "Samsung Members," an online community for Samsung products, from yesterday afternoon through this morning. Consumers who experienced this issue reported that it happened immediat…
Coverage Details
Bias Distribution
- There is no tracked Bias information for the sources covering this story.
Factuality
To view factuality data please Upgrade to Premium
