‘Do the Right Thing’: ASIC Raises Pressure on CBA over Refund Refusal
- Amid scrutiny of high bank fees, the regulator said on Tuesday that Westpac, ANZ and Bendigo Bank will refund $60 million to low-income concession customers.
- The review follows ASIC's latest bank-fee review, which led to more than $93 million in refunds from Westpac, ANZ, and Bendigo Bank to low-income customers charged excessive fees.
- Nearly one million customers will receive ANZ's $47.9 million refund; Westpac will refund over $9.9 million to 148,000 customers, and Bendigo Bank refunded $155,000 to over 600 people.
- Today, ASIC announced that 770,000 low-income customers will receive refunds, following banks' commitments to repay $60 million in excessive fees.
- After the refund announcement, ASIC commissioner Alan Kirkland noted `I feel a lot more could be done to communicate in a fair and equitable way so people can understand what is going on`, highlighting ongoing work needed.
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Banks to refund millions in fees to more than 700,000 customers
The Australian Securities and Investments Commission (ASIC) has ruled that $60m in fees charged to low-income customers on high-fee bank accounts should be returned because the customers were eligible for cheaper products.
·Sydney, Australia
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Total News Sources10
Leaning Left3Leaning Right3Center1Last UpdatedBias Distribution43% Left, 43% Right
Bias Distribution
- 43% of the sources lean Left, 43% of the sources lean Right
43% Right
L 43%
14%
R 43%
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