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WV's 211 Helpline Sees 1,680% Increase in Calls — Mostly for Food — During SNAP Delay

The surge in calls to West Virginia's 211 helpline reflects urgent food assistance needs due to SNAP payment delays amid the federal government shutdown.

Over the last two weeks, employees with the state’s 24/7 call center spent days, evenings and weekends answering phone call after call from West Virginians in need of groceries while food stamps were delayed.

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westvirginiawatch.com broke the news in on Monday, November 17, 2025.
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