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West Shore RCMP Warns of ‘Free Phone’ Scam

Police say victims may lose the device and share sensitive information after scammers pose as telecom staff and request returns to an out-of-province PO Box.

  • West Shore RCMP is warning residents about a multi-step "bait and switch" fraud scheme where scammers pose as telecommunications staff offering a "free" mobile phone.
  • The scheme begins when scammers contact residents claiming they are eligible for a "free" device, which is delivered to the victim's home before fraudsters claim the wrong phone was sent by mistake.
  • Fraudsters then email a pre-paid shipping label instructing victims to return the device to a box located outside the province; victims "lose" the device after mailing it back.
  • RCMP urges residents to be highly skeptical of any unsolicited call, text, or email offering a "free" device, as victims lose both the phone and may have disclosed sensitive personal information.
  • Authorities advise residents never to share a Social Insurance Number or financial details with unsolicited callers; contact companies directly using verified numbers and visit the Canadian Anti Fraud Centre for additional protection guidance.
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Oak Bay News broke the news in Oak Bay, Canada on Friday, October 2, 2026.
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