WeBuyCars Must Pay Customers Back R3.4m After Settling with Consumer Watchdog

WeBuyCars settlement signals tougher stance on consumer rights in used-car market

A settlement between the National Consumer Commission and WeBuyCars has resulted in a R2.5m fine, millions in refunds to affected buyers and changes to the company’s sales practices.

WeBuyCars fined, ordered to compensate R5.9 million

WeBuyCars has been hit with an untimely R5.9-million bill just before Christmas. Following a three-year investigation by the National Consumer Commission (NCC), the second-hand vehicle seller was adjudged to have contravened several consumer protection laws. This was confirmed as binding by the National Consumer Tribunal on Friday 19 December 2025. As a result, WeBuyCars has been ordered to pay R2.5 million in administrative fines. And more impo…

WeBuyCars must pay customers back R3.4m after settling with consumer watchdog

The payment includes a fine of R2.5 million and redress for 31 customers valued at R3.4 million.

We Buy Cars slapped with R2.5 million fine, ordered to repay R3.4 million to consumers

We Buy Cars has been fined R2.5 million and ordered to refund over R3.4 million to consumers after a three-year investigation revealed serious violations of consumer protection laws, ensuring greater accountability in the automotive sales industry.

We Buy Cars agrees to R2.5 million fine and R3.4 million in consumer refunds

Leading car dealer We Buy Cars (Pty) Ltd has entered into a landmark settlement agreement after facing numerous complaints regarding defective vehicles sold under unfair terms, reports Cape {town} Etc. The National Consumer Tribunal (Tribunal) confirmed that WBC will pay a substantial fine of R2.5 million and refund over R3.4 million to affected consumers. This resolution marks the conclusion of an investigation by the National Consumer Commissi…

We Buy Cars to Pay R2.5 Million Fine, R3.4 Million Refunds in Consumer Commission Settlement

We Buy Cars has agreed to pay a R2.5 million fine and over R3.4 million in refunds to affected consumers in National Consumer Commission settlement. Image: We Buy Cars/Facebook The National Consumer Tribunal has confirmed a settlement agreement between the National Consumer Commission (NCC) and We Buy Cars has been reached following “constructive engagement” between the latter two parties. According to the NCC, in the last three years it receive…