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Waymo relies on firefighters and police to bail out stuck robotaxis

Waymo’s cautious robotaxi scaling leads to at least six incidents needing first responders to move stalled vehicles, despite having 70 remote assistance workers monitoring 3,000 AVs.

Summary by TechCrunch
In at least six instances identified by TechCrunch, first responders have had to take control of Waymo vehicles and move them out of traffic during emergency situations.

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Waymo, one of the most advanced companies in the autonomous driving sector, faces new questions about the actual ability of its robotaxis to operate in boundary situations. Public records and incident reports show that when some vehicles get stuck, they end up solving the problem are firefighters and police. *** A Waymo robotaxi was immobilized during a fire near Redwood City and the company called 911 to ask for help. TechCrunch identified at l…

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TechCrunch broke the news in United States on Wednesday, March 25, 2026.
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