Walgreens says locking up products to prevent shoplifting hurts sales
- Walgreens reports that locking up products to prevent shoplifting also deters paying customers, according to CEO Tim Wentworth.
- The company suffered an operating loss of $245 million for the quarter, compared to $39 million the previous year.
- Walgreens plans to close around 450 additional underperforming stores to improve sales performance.
- Wentworth stated that their anti-theft strategies have been largely ineffective and described the situation as a hand-to-hand combat battle.
27 Articles
27 Articles
Walgreens CEO admits controversial policy backfired but reversal not imminent
THE CEO of embattled chain Walgreens has admitted that one of its policies has had an impact on sales. Walgreens is just one of the chains that has turned to locking items in cases in a bid to combat retail theft. Timothy Wentworth admitted the chain’s anti-theft policy has backfiredCNBC A raft of Walgreens stores are to close in weeksGetty But, Timothy Wentworth opened up on the effects the policy has had on the company. “When you lock things u…
Walgreens Closes More Stores Due to Theft
Walgreens’ CEO has admitted that locking up items to avoid shoplifting has not worked – and it will close stores instead. Not only has the practice not curbed theft, it has dramatically hit sales. Over the past few years, major retailers like Walgreens, CVS, Walmart, and Target have increasingly resorted to locking up everyday items […] The post Walgreens Closes More Stores Due to Theft appeared first on www.independentsentinel.com.
Locking up products to combat shoplifting is bad for business, drugstore CEO reports
STATEN ISLAND, N.Y. -- While many big-box chains now lock up merchandise as a means of combatting theft -- requiring shoppers to buzz for help in releasing a stick of deodorant or pack of disposable razors -- at least one retailer has publicly admitted that the practice is bad for business.
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