Major Telco Accused of ‘Tricking’ Aussies

Major telco accused of ‘tricking’ Aussies

Vodafone is calling for the ACCC to investigate claims rival telco Telstra has made about its coverage, alleging the company has “been misleading Australians for more than a decade”.

Vodafone alleges Telstra misled Australians over coverage claims

Australian telco Vodafone is alleging that competitor Telstra has been falsely claiming their network is larger than it is for average consumers and that they have been misleading Australians for over a decade.Vodafone, owned by TPG Telecom, is alleging misleading and deceptive conduct by Telstra over 15 years and has made a complaint to the Australian Competition and Consumer Commission.It all stems from Telstra's use of an "external antenna" …

Vodafone alleges rival Telstra misled customers on mobile coverage

Vodafone accuses Telstra of "misleading" consumers over the extent of its mobile coverage resulting in an "unfair market advantage."

Telstra says coverage maps ‘not perfect’ amid claims it duped Australians

Telstra says its coverage maps are “not designed to perfectly visualise” its three million square kilometre claim as it attempts to brush off allegations it overstated the size of its network, “tricking” Australians. Fresh analysis of Telstra’s coverage from Vodafone owner TPG Telecom also reveals about 800,000 square kilometres of Telstra’s coverage is over the ocean and does not require an external antenna. This would lift Telstra’s coverage t…

National Advertising Division Recommends T-Mobile Discontinue Certain Comparative Savings Claims for its Mobile Telephone Service; T-Mobile to Appeal

New York, NY – May 19, 2025 – In a challenge brought by Verizon Communications Inc., BBB National Programs’ National Advertising Division recommended that T-Mobile US, Inc. discontinue savings claims that appeared in a “Save on Every Plan” brochure, two commercials, “Top Three Plays of the Day” and “Holidays Are Coming in Hot: Families: Save 20%,” a T-Mobile USA press release, and on T-Mobile’s Savings Calculator website. During the challenge, T…

Vodafone Accuses Telstra Of Misleading Australians With Its Coverage Claims

In a pretty public battle of the telcos, communications giant Telstra has been accused of misleading Australians for more than a decade over its mobile coverage claims, with competitor Vodafone calling for a regulatory investigation. Vodafone, which is owned by TPG Telecom, is alleging misleading and deceptive conduct by Telstra over the last 15 years. It said it has made a complaint to the Australian Competition and Consumer Commission (AC…