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USA Today names Freedom Debt Relief among America's Best Customer Service providers for 2026
Freedom Debt Relief was recognized among 500 top financial service companies for excellence in customer service in a survey of over 31,000 U.S. customers, USA Today reported.
- On Jan. 29, 2026, Freedom Debt Relief was named by USA Today to the list of 500 best-performing financial services companies, earning the customer service award for 2026.
- An independent USA Today and Plant‑A Insights evaluation found the ranking used a fall 2025 survey of more than 31,000 customers and over 660,000 reviews to measure customer experience.
- Having served more than 2 million consumers, Freedom Debt Relief uses relationships with over 4,500 creditors and over 20 years of consumer debt data, artificial intelligence and proprietary technology.
- The award reinforces Freedom Debt Relief's claims about service quality, with speed and transparency keeping clients informed toward financial goals. Chief Revenue Officer Jason Pack said, "Customer service isn't a slogan here, it's a standard."
- Also named in 2025, the company has consecutive USA Today recognition, with clients making monthly deposits into an FDIC‑insured account while it negotiates with creditors.
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USA Today names Freedom Debt Relief among America's Best Customer Service providers for 2026
SAN MATEO, Calif., Jan. 29, 2026 /PRNewswire/ -- Freedom Debt Relief, one of the largest and longest-running providers of debt settlement services in the U.S., has been named by USA Today as one of "America's Best Customer Service for Financial…
·Helena, United States
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Total News Sources19
Leaning Left1Leaning Right0Center11Last UpdatedBias Distribution92% Center
Bias Distribution
- 92% of the sources are Center
92% Center
C 92%
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