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US regulator tells GM to hit the brakes on customer tracking

The FTC's 20-year order requires GM to get driver consent before data collection and restricts sharing location and behavior data with consumer reporting agencies for five years.

  • On January 14 the Federal Trade Commission finalized a 20-year consent order barring General Motors and OnStar from sharing drivers' precise location and behavior data with consumer reporting agencies for five years.
  • GM's OnStar Smart Driver feature collected precise location and driving data every three seconds, and after customer backlash in April 2024, GM stopped the Smart Driver program.
  • Detailed telematics collected included location, hard braking, acceleration, speed, and seatbelt use, and that data was routed to brokers such as LexisNexis and Verisk, which sold it to insurance companies; GM later unenrolled drivers and severed these third-party relationships.
  • Consumers will be able to request their data, ask for deletion, disable precise geolocation collection, and opt out of data sharing, while the order permits limited emergency and research and development uses.
  • The settlement follows a proposed deal last year; GM says the order largely codifies prior changes with no monetary payment, while Texas Attorney General Ken Paxton vowed to hold GM accountable.
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BleepingComputer broke the news in on Thursday, January 15, 2026.
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