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US sues Lyft, alleges discrimination against disabled riders

The department seeks $53 million and a court order requiring Lyft to change policies and train drivers on disability access.

  • On Monday, the Justice Department filed a federal lawsuit in the Northern District of California against Lyft, Inc., alleging the company violated Title III of the Americans with Disabilities Act of 1990.
  • The lawsuit alleges Lyft and its drivers "routinely refuse service to individuals with disabilities; impose impermissible surcharges by charging fees such as cancellation fees to riders whom Lyft has unlawfully denied service; and refuse to reasonably modify Lyft."
  • Seeking $53 million, the DOJ alleges violations of Title III of the Disabilities Act, which prevents discrimination by private transportation companies against individuals using service animals or mobility devices.
  • Lyft disagreed with the allegations, stating it has "long-standing policies requiring drivers to accommodate riders who travel with service animals or use foldable mobility devices," with violators facing permanent deactivation.
  • "Individuals with disabilities should be able to rely on rideshare services free of discrimination," Acting Assistant Attorney General Jesus Osete of the Justice Department's Civil Rights Division said, adding, "We intend to uphold the ADA's promise.
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DOJ sues Lyft over alleged disability discrimination

The DOJ is suing Lyft, alleging drivers and the company discriminated against passengers with disabilities, including service animals and mobility devices.

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AZCentral broke the news in Phoenix, United States on Monday, November 9, 2026.
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