Nice Buys Conversational AI Startup Cognigy for $955 Million

Nice Buys Conversational AI Startup Cognigy for $955 Million

Conversational AI startup Cognigy is being acquired by Nice, a provider of software in customer experience and compliance, for $955 million. [contact-form-7] Cognigy’s generative and agentic artificial intelligence (AI) systems are used in company contact centers to automate tasks and assist human agents. Its clients include Mercedes-Benz, Frontier Airlines, Bayer, Bosch, Nestle and Toyota. The acquisition is expected to close in the fo…

NiCE of Hoboken to acquire Cognigy AI company

NiCE, a technology company specializing in customer relations management software, artificial intelligence, and digital and workforce engagement management, said July 28 that it has entered into a definitive agreement to acquire Cognigy, a Dusseldorf-based global market leader in conversational and agentic AI. The deal is valued at about $950.9 million. This strategic acquisition unites NiCE’s market-leading CXone Mpower platform with Cognigy’s …