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‘Silenced’: Aussie Unis Gag Students

The National Student Ombudsman found nearly half of universities use gag clauses affecting up to 770,000 students and recommends limiting their scope to complaints only.

  • On Tuesday, the NSO released a report urging limits on confidentiality clauses after finding 21 of 44 universities used them, potentially gagging 770,000 students.
  • 'Students should have the right to talk to others for support and seek external advice after they have made a complaint to their higher education provider,' Mr Anderson said.
  • At the University of Technology Sydney, an external investigator found insufficient evidence and the student was later told she faced a preliminary assessment for allegedly breaching confidentiality, while James Cook University and the University of Newcastle were singled out for improperly applying confidentiality requirements.
  • James Cook University and the University of Newcastle were given three months to update policies and release students after complaints and investigations had been finalised, with the ombudsman urging exceptions for psychological and legal support.
  • The rapid demand for oversight was underscored when the NSO received more than 2,200 student contacts in its first six months, with the first complaint arriving within minutes of opening.
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Universities called out for improper use of gag clauses

The student watchdog is pushing to end overly strict confidentiality clauses when complaints are made, with almost half of universities applying gag orders.

·City of Perth, Australia
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The Canberra Times broke the news in Canberra, Australia on Monday, March 16, 2026.
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