UnitedHealthcare taught us ways to deny claims: Former employee

Former UnitedHealthcare employee: Supervisors laughed as she cried about denying claim

A woman who says she used to work at UnitedHealthcare said that her supervisors would laugh when she would cry at her desk about being forced to deny claims.Natalie Collins appeared on NewsNation Prime on Saturday after a video she made went viral on TikTok. In the original viral video, she talked about her time working as a customer service representative for UMR, a division of UnitedHealthcare. She said the company taught her "so many differen…

Former United Healthcare Employee Claims Supervisors Mocked Her For Crying About Being Forced To Deny Claims

Former United Healthcare Employee Claims Supervisors Mocked Her For Crying About Being Forced To Deny Claims

Former UnitedHealthcare Employee Says Supervisors Laughed While She Cried About Denying Claims

A woman who says she used to work at UnitedHealthcare said that her supervisors would laugh when she would cry at her desk about being forced to deny claims. Natalie Collins appeared on NewsNation Prime on Saturday after a video she made went viral on TikTok. In the original viral video, she talked about her time working as a customer service representative for UMR, a division of UnitedHealthcare. She said the company taught her “so many differe…

UnitedHealthcare taught us ways to deny claims: Former employee

(NewsNation) — A former UnitedHealthcare claims representative says employees were systematically trained to deny medical claims and rush distressed customers off phone lines, revealing internal practices at the nation's largest health insurer amid growing scrutiny of the industry. Natalie Collins, who worked for UnitedHealthcare for nine months, said Saturday on "NewsNation Prime" that staff received "so many different ways to deny" claims duri…