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United Didn’t Provide The Seat We Paid For—So Why Wasn’t It Refunded?
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United Didn’t Provide The Seat We Paid For—So Why Wasn’t It Refunded?
When United rebooked us after our flight to Frankfurt went mechanical, it automatically refunded the Economy Plus seat we lost. But another seat charge quietly remained. Before our original flight from Washington Dulles to Frankfurt, I paid CAD 178.50 for an Economy Plus seat for myself. For my wife Sharon, I paid CAD 83 for a Preferred seat in the middle section of the plane. I’m assuming United charged us in Canadian dollars because the flight…
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