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United Airlines Passenger Refuses Middle Seat Swap — Then Gets Kicked Off Over New York Souvenir T-Shirt
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1 Articles
United Airlines Passenger Refuses Middle Seat Swap — Then Gets Kicked Off Over New York Souvenir T-Shirt
Five United employees met a passenger off the aircraft after she declined a seat swap, telling her to cover or remove a profane New York souvenir shirt. The written policy supports United; the handling raises questions.
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