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TSB Bank has been fined £10.9m by the UK's financial watchdog for failing to treat customers in financial difficulty fairly over a six-year period.



wikipedia

Reuters

United Kingdom

Britain's TSB bank fined for unfair treatment of customers

Customers were left unable to make or receive payments on Thursday, on the same morning that TSB was fined £10.9 million by the financial watchdog.

Ad Fontes Media

All Sides

Media Bias/Fact Check

The Independent

Evgeny Lebedev

London

Greater London

England

TSB Bank suffers outage as regulators separately fine it for ‘woeful systems’

Britain's TSB bank has been fined 10.9 million pounds ($14.25 million) for failing to ensure customers in arrears were treated fairly, the markets watchdog said on Thursday.

The Woodbridge Company

The Financial Conduct Authority said the bank's 'woeful systems and controls exposed its customers to risk of harm'

Daily Express

Reach plc

TSB bank customers 'contacted and reimbursed' after huge failings

TSB Bank has been fined £10.9m by the UK's financial watchdog for failing to treat customers in financial difficulty fairly over a six-year period.

RTÉ

Government of Ireland

Ireland

UK financial watchdog fines TSB Bank £10m

TSB Bank customers were unable to access their accounts on Thursday after its app went down, as the company was also fined £10.9 million by regulators for its treatment of people in financial difficulty.

Shropshire Star

MNA Media

Ketley

Shropshire

Evening Standard

Alfred Harmsworth (barrister)

Geraldine Mary Harmsworth

Patricia Harmsworth, Viscountess Rothermere

Carron Greig

A major high street lender has been fined for "woeful" systems and controls for dealing with customers in arrears on repayments

The Herald Scotland

Gannett

Scotland

Scottish bank fined millions for poor treatment of customers

Customers at TSB have reported that the banking app is down, as TSB issues an apology and update.

The Echo UK

Basildon

Essex

TSB issues apology to customers as banking app hit by problems

The financial watchdog has fined bank TSB almost £11m over its treatment of customers, but the penalty could have been even worse. TSB Bank will have to pay £10,910,500 after the Financial Conduct Authority (FCA) found it had failed to ensure customers in arrears were treated fairly. The FCA said it also didn’t have sufficient systems and controls in place to allow for fair outcomes. The bank has paid £99.9m to redress 232,840 customers affected…

City AM

TSB Bank handed huge fine for failing customers in arrears

'Woeful' controls exposed customers to 'risk of harm' watchdog says

iNews

TSB fined £10.9m over treatment of customers in financial difficulty

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UK financial watchdog fines TSB Bank £10m

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