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Trapped in a Bot? What to Do when Artificial Intelligence Doesn’t Solve a Claim

A study by ODECU on WhatsApp after-sales channels in Chile focused on the difficulties in accessing human attention. Julio Farías, co-founder of Zerviz, explains when a bot should refer a consultation to a person and what companies need to prevent automation from becoming a barrier to [...]

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Trapped in a Bot? What to Do when Artificial Intelligence Doesn’t Solve a Claim

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G5noticias broke the news 2 hours ago on Saturday, October 17, 2026.

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Trapped in a Bot? What to Do when Artificial Intelligence Doesn’t Solve a Claim

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Trapped in a Bot? What to Do when Artificial Intelligence Doesn’t Solve a Claim

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Trapped in a Bot? What to Do when Artificial Intelligence Doesn’t Solve a Claim

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Bias Distribution

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