US EditionOasis Ticket Sale Problems Lead U.K. Watchdog to Threaten Ticketmaster With Legal Action
- The UK Competition and Markets Authority has threatened legal action against Ticketmaster for misleading ticket sale methods ahead of the Oasis reunion tour starting July 4 in Cardiff.
- The CMA's investigation followed last summer's ticket sale controversy where fans faced long waits and paid up to £350 for tickets with a £150 face value amid unclear pricing tiers.
- Ticketmaster denied using dynamic pricing but the CMA found Ticketmaster's changes insufficient and highlighted misleading labeling of ‘platinum’ tickets costing up to 2.5 times standard seats without extra benefits.
- Liu, a Toronto ticketholder offended by Liam Gallagher's racial slur tweet, sought a refund which Ticketmaster denied, stating all sales are final per their Terms of Use.
- The CMA has discharged its consultation duty and is preparing to litigate if necessary while still open to voluntary resolution if Ticketmaster commits to timely action.
14 Articles
14 Articles
With the support of Euroconsumers, Testachats lodges a complaint against Ticketmaster with the European Commission. This complaint specifically concerns the marketing of the Official Platinum Tickets, which we consider misleading, opaque and unfair to consumers.
CMA warns Ticketmaster of legal action over Oasis ticket sales
The Competition and Markets Authority (CMA), a UK competitions watchdog, is threatening legal action against Ticketmaster for the way they sold Oasis tickets on its site after the band announced a reunion last year. Ticketmaster, according to the CMA, misled fans due to its dynamic pricing which caused the original ticket prices to increase significantly as demand went up. Prices climbed as much as £200 in some cases. The CMA first launched an i…
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