The Unseen Engine of Operational Excellence - Residential Systems

The Unseen Engine of Operational Excellence - Residential Systems

In the relentless pursuit of business excellence, it’s easy to get carried away by the desire for bold new projects and sweeping changes. As leaders, we are drawn to the energy of innovation. A certain restlessness and drive to continually reinvent is, of course, a necessary ingredient for a thriving business. But taken too far, this focus on big-picture “visioneering” can cause us to overlook the profound power of continuous, incremental improv…