The Ombudsman Addresses the Minister of Energy About Hot Water
5 Articles
5 Articles
The Ombudsman has notified the Minister of Energy about a series of emergency shutdowns and lengthy repairs by Toplofikatsia Sofia, which have left thousands of households in the capital without hot water for days and weeks. The institution is demanding an investigation into the causes, the deadlines for eliminating the problems, and measures to protect customers. According to the Ombudsman, the signals from citizens come against the backdrop of…
Ombudsman Velislava Delcheva has notified the Minister of Energy Iva Petrova to check the readiness of "Toplofikatsiya Sofia" for the upcoming heating season. The reason - signals from citizens due to accidents and prolonged interruptions in the heat supply, which sometimes last for weeks. Also, the deadlines announced by the company for repairing the damage exceed 48 hours. The public defender specifies that prolonged […]
Ombudsman Velislava Delcheva has requested an inspection of "Toplofikatsiya Sofia" by the Ministry of Energy. The reason is the numerous complaints from citizens about frequent accidents and prolonged shutdowns of hot water, the ombudsman's press center announced....
Thousands of Sofia residents are left without hot water for days, weeks, and in some places for more than two months, while the announced deadlines for eliminating breakdowns are being extended. Ombudsman Velislava Delcheva is already demanding that the state check whether Toplofikatsiya Sofia is ready for the winter and poses an even more painful question for consumers - why should one simply wait when the paid service is missing? Delcheva prop…
The Ombudsman has requested the Minister of Energy Iva Petrova to check the readiness of "Toplofikatsiya Sofia" for the upcoming heating season. ...
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