The North American airports that travelers find the most – and least – satisfying
- Minneapolis-Saint Paul International Airport is ranked the most satisfying mega-airport, followed by Detroit Metropolitan Wayne County Airport and Phoenix Sky Harbor International Airport.
- John Wayne Airport in California tops the large airport category, with Tampa International Airport and Kansas City International Airport following.
- Indianapolis International Airport ranks highest among medium airports, with Jacksonville International Airport and Southwest Florida International Airport next.
5 Articles
5 Articles
The Best and Worst North American Airports Ranked
Travelers have their opinions about which airports they like to travel through—and which just aren’t cutting it for them. As part of the 2024 J.D. Power North America Airport Satisfaction Study, travelers rated airports based on customer satisfaction in categories, including: ease of travel, terminal facilities, airport staff, and more. [time-brightcove not-tgx=”true”] The Minneapolis-Saint Paul International Airport took first place in a rank…
The US airports that travelers find the most – and least – satisfying
By Marnie Hunter | CNN Huge crowds and high prices haven’t kept travelers at home. And many North American air travelers are still enjoying their time at airports, according to the overall satisfaction scores in the 2024 North America Airport Satisfaction Study from J.D. Power. Minneapolis-Saint Paul International Airport is the most satisfying airport in the study’s “mega-airport” category, which looks at facilities serving 33 million or more p…
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