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The exact date you must return unwanted Christmas presents from M&S, Amazon and more

Major UK retailers have extended holiday return windows into late January 2026, allowing gift recipients more time after Christmas 2025 to decide on returns.
Retailers say they extend windows as a goodwill measure to retain customers, granting longer festive returns voluntarily while balancing usual terms and statutory cancellation rights for online/mail-order buyers.
Primark and NEXT list distinct deadlines, with Primark accepting returns until January 4, 2026, and NEXT up to the same date, while other chains highlight different timeframes.
Shoppers should note that buyers usually hold return rights, so gift recipients need receipts or order numbers; financed purchases, sale items, and proof of condition often affect refunds.
Purchases after 25 December 2025 revert to standard return policies, consumers have 14 days to notify sellers for online cancellations, and some shops cannot process refunds between Boxing Day and December 28.

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