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The 20-minute problem: Small business shipping and mailing solutions

Stamps.com reported that 78% of small business owners make frequent mailing trips, with trips averaging about twenty minutes, highlighting the '20-minute problem.'
Because they can’t print labels or calculate postage from the office, business owners make separate trips to mailing locations that break workflow and require refocus beyond the trip itself.
Survey respondents reported 38% make two-to-three weekly mailing trips, 28% weekly, and 12% daily; two-to-three weekly trips cost about 50 hours per year and $2,500 in lost productivity.
Modern mailing solutions let small businesses print labels, calculate exact postage, compare rates, and schedule pickups, returning two to four hours weekly and often covering software costs.
Step 1 begins with assessing your mailing needs by evaluating current time and costs, researching supplies and label-maker software, then setting up automation features and using multicarrier solutions and batching strategies.

Insights by Ground AI