“That can’t happen again”: Southwest Airlines CEO prepares for winter in Denver to avoid last year’s meltdown

“That can’t happen again”: Southwest Airlines CEO prepares for winter in Denver to avoid last year’s meltdown

Southwest Airlines CEO Bob Jordan says he is taking precautions months before winter storms blow through Denver International Airport to avoid repeating last year’s holiday meltdown. “That can’t happen again,” he said in a Wednesday interview. “But it’s made us a better company.” Jordan aims to learn from the carrier’s multi-day disruption in December, which resulted in thousands of canceled flights and stranded travelers. Looking forward, he’s …