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TfW ranked among top UK rail operators for passenger satisfaction
Summary by wales247.co.uk
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TfW ranked among top UK rail operators for passenger satisfaction
Recent statistics from Transport Focus, the Office of Road and Rail and the UK Customer Satisfaction Index all reveal improvements in customer satisfaction and rail performance for Transport for Wales. Transport Focus recently scored TfW at 91% in overall passenger satisfaction in their recent national survey which ranks them fourth among train operators in the UK. Passengers also scored 91% for TfW trains with considerations around crowding, pe…
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