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Study: AI models that consider user's feeling are more likely to make errors

Summary by Ars Technica
In human-to-human communication, the desire to be empathetic or polite often conflicts with the need to be truthful—hence terms like “being brutally honest” for situations where you value the truth over sparing someone’s feelings. Now, new research suggests that large language models can sometimes show a similar tendency when specifically trained to present a "warmer" tone for the user. In a new paper published this week in Nature, researchers f…

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News from HD Technology. Visit www.hd-tecnologia.com for the latest news. A new study focuses on a key point in the development of artificial intelligence. Searching for more empathetic and close responses could have an unexpected cost. Less precision in information. British researchers analyzed how the behavior of different models changes when trained to communicate more humanely. The result leaves a clear signal. Empathy can affect accuracy. M…

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Ars Technica broke the news in United States on Friday, May 1, 2026.
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