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Student Accounts Has Been Left Out of the AI Conversation in Higher Ed. Meadow's New Study Changes That.

  • Student accounts professionals have been largely excluded from national discussions on AI in higher education, according to Amy Jenkins from Meadow.
  • Seventy-Six percent of student accounts professionals use AI at work unsanctioned individually, with only 14% having access to officially endorsed departmental AI tools.
  • Most professional AI use in student accounts occurs without official institutional approval, and 63% report no pressure from leadership to adopt AI.
  • Top concerns include FERPA and data privacy, cited by 78% of respondents; 45% are piloting AI to draft responses to student inquiries, showing measurable benefits.
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Student Accounts Has Been Left Out of the AI Conversation in Higher Ed. Meadow's New Study Changes That.

First-of-its-kind research of nearly 150 student accounts professionals reveals a field that is thoughtful, resourceful, and already moving — and that deserves far more attention than it has received.

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Benzinga broke the news in New York, United States on Wednesday, April 15, 2026.
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