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Some physical GTA 6 boxes are missing codes, with Rockstar refusing to help

Some sealed copies appear to lack a redemption code, and others expose it through the box, prompting refund disputes and support complaints, fans said.

  • Some players report that physical copies of Grand Theft Auto 6 for PlayStation 5 and Xbox Series X shipped without redemption codes, while others found codes visible through sealed boxes using a flashlight.
  • Rockstar Games opted for an all-digital release, angering fans who prefer traditional physical discs; Take-Two CEO Strauss Zelnick previously stated that digital media is "much more convenient" than physical releases.
  • Frustration has mounted as retailers like Best Buy refused refunds for affected buyers, while users report that Rockstar allegedly closed support tickets without providing a solution.
  • Theft risks have increased for console owners because codes are visible through some packaging, creating security concerns just days before the game's November 19 release.
  • The ongoing issues underscore the debate over Take-Two and Rockstar's definition of a "physical" game; affected players hope for resolution before launch.
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On social media, several people are writing that there have been problems with the download codes for the boxed edition of 'Grand Theft Auto VI' on PlayStation 5.

·Copenhagen, Denmark
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Lean Right

A few days after the release of the GTA 6, marked for November 19, there were reports that the download code of some international physical copies can be read without opening the box. Code printed inside the cover The alert started from the players themselves, in a topic of the Forum ResetEra and in a publication of the [...]

·Lisboa, Portugal
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Everyeye.it broke the news on Thursday, November 12, 2026.
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