Singapore government beta testing new chatbot to make official information more accessible

S’pore Is Testing Chat.gov.sg, a Chatbot for Official Government Information

Singapore has started beta testing Chat.gov.sg, a new government chatbot that lets members of the public ask questions in everyday language and get answers drawn from official government sources. The chatbot entered its final pre-release phase on 3 July 2026. GovTech Singapore and the Public Service Division (PSD) confirmed details of the service to CNA on Friday (21 August). Chat.gov.sg can be used in Singapore’s four official languages: Englis…

Singapore government beta testing new chatbot to make official information more accessible

The chatbot is not a replacement for helplines or for officers who speak with members of the public, said GovTech Singapore and the Public Service Division.